Knowledge and retrieval
Make institutional knowledge searchable, citable, and usable in the moment.
Critical knowledge is scattered across Slack, Notion, email threads, and the heads of people who've been around the longest. We build a permission-aware retrieval system that surfaces what your team needs — with sources — in seconds, not hours.
Best for
- Teams with scattered SOPs, docs, notes, email, and customer context
- Support, operations, and leadership teams that lose time reconstructing history
- Businesses where the same questions get answered from scratch every week
Choose this when
Choose this when the main bottleneck is fragmented knowledge and the cost of work is in searching, reconstructing, and re-explaining context.
The problem
What we build
Permission-aware retrieval
We connect to the sources of truth your company actually uses — Notion, Confluence, Drive, email, Slack — and make them searchable without bypassing existing access controls.
Cited answers with source links
Every answer references its source, so anyone can verify, and so the system builds trust rather than demanding it upfront.
Domain tuning
We tune retrieval around your terminology, your org structure, and the types of questions your team actually asks — not a generic search engine.
Freshness and conflict tracking
The system tracks when sources change and surfaces conflicting information across sources — rather than silently returning the most recently modified answer.
Deployment in your tooling
The knowledge brain lives in Slack, Teams, your intranet, or wherever your team already works — not a separate tool requiring a new habit.
Systems connected
- Notion, Confluence, and internal wikis
- Google Drive and SharePoint (docs, decks, spreadsheets)
- Slack and Microsoft Teams (decisions, threads, history)
- Email (deal history, client context, key communications)
- CRM and customer records (account-specific context)
Where humans stay in control
- All answers cite the source document — users can verify and flag incorrect retrieval
- Access is scoped to what the requesting user is already permitted to see
- Users can flag answers as incorrect, feeding ongoing retrieval tuning
- The system surfaces uncertainty rather than inventing an answer
Outcomes
~80%
less time spent reconstructing history before meetings
Under a week
for new hires to reach working fluency on portfolio or account knowledge
Consistent
decisions because the relevant policy or precedent is actually findable
Related services
Support and operations
Support & Ops Agents
Choose this when the workflow is queue-driven and the biggest pain is triage, routing, draft replies, or escalation handling.
Learn more→
Training and adoption
AI Team Enablement
Choose this when the adoption problem is behavioural, operational, or organisational rather than purely technical.
Learn more→
Build and ship
Production Workflow Pilots
Choose this when the target workflow is clear and the next step is to build a production system, not run another experiment.
Learn more→
How this plays out
VC Deal & Portfolio Knowledge Brain
Deal history and portfolio knowledge were scattered across Notion, email, and partners' heads.
~80%
less time lost reconstructing deal and portfolio history
Read the full story→
LegalNDA & Contract Intake Triage Agent
Routine NDAs waited days in the same queue as contracts that actually needed a lawyer's judgment.
~70%
of inbound NDAs cleared the same day without attorney review
Read the full story→
Start small, build seriously